Services
We understand and celebrate that every company is unique. This is why we take a holistic and integrated approach to your needs and can customize and build specific programs to match. Let us help you embed skills and behaviors essential to a thriving business.
training
Content creation focused on clienteling behaviors that deepen relationships and drive results
Animate or execute existing company training program
Host in-person sessions on specific training topics
Work with training team to roadmap and execute any training initiative
Conduct team skill set assessment or employee engagement survey and provide roadmap
operations
Build standard operating procedures and labor structure
Create operational roadmap for back-of-house efficiency
Work with operations team to roadmap and execute operational launches, rollouts, initiatives, store openings
Holistic assessment of current operational systems and efficiency, and plan for improvement
Training and development plans for operations team
learning & development
Coaching and leading teams workshops
Teambuilding and synergizing teams sessions
Cross-cultural awareness workshop to promote inclusion and productive working ways
Multi-store leader skill enhancement and development sessions
Store manager conference: Develop, plan, and host
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Teresa brings unique strengths, skills and perspective on getting a luxury retail organization to function at its highest level.
Her ability to cut to the essentials of what store teams need and create a learning plan or an operational path is impressive. What sets her apart from others is she is very strong in all 3 areas of Client Experience, Operations and Leadership Development. Add to that, she is also incredible at developing, planning and hosting Store Manager Conferences! I highly recommend her as a consultant and a partner.